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Store Policy

Customer Care

At Wicks & Whisk, we value every customer and want your experience to be warm, simple, and stress-free. Whether you’re ordering candles, breads, or gifts, we’re here to help every step of the way.

 

Contact Us

 

Orders & Shipping

  • All candles are hand-poured and all breads are freshly baked to order.

  • Please allow 3–5 business days for processing before shipping or pickup.

  • You’ll receive a confirmation email/text once your order is ready.

 

Returns & Exchanges

  • Due to the handmade nature of our products, we cannot accept returns on breads.

  • Unused candles in their original condition may be exchanged within 7 days of purchase.

  • If your order arrives damaged or incorrect, please reach out right away—we’ll make it right.​

 

Wholesale & Special Orders

  • We offer wholesale options for shops, cafés, and events.

  • Custom candle and bread orders for weddings, showers, and holidays are always welcome.

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Privacy & Safety

​At Wicks & Whisk, your trust matters. We keep your information safe, never sell your data, and only use it to process orders and improve your experience. Payments are secure, and you’re always in control of your preferences.

 

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Wholesale Inquiries

Interested in stocking Wicks & Whisk candles and breads? We’d love to partner with you. To place wholesale orders or request pricing and lead times, call 610-763-8662 or email info.wicksandwhisk@gmail.com — we’ll respond promptly.

Payment Methods

- Venmo 
- PAYPAL

- Cash App

- Offline Payments

Payment Methods
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